The CENTAMAN Tourism Reservation Solution is specifically designed for the ticketing and management of any type of tour or tourism activity -  ferrys, cruises, diving, skywalk, trains, duck boats and more!  If you have a requirement to take reservations, manage agent bookings, passenger manifests and yields then the CENTAMAN Tourism Reservation Solution is for you.

Our fully integrated solution is built around ‘best practice’ processes through its development in conjunction with a variety of operators and offers the flexibility to meet all of your needs for the capture and reporting of revenue and statistical information.

Highlights of the CENTAMAN functionality includes:

• ability to create any number of multi-product and multi-tour packages
• all bookings reservations and payments completed real-time
• services/tours can be multi-sector servicing needs of travel and hop-on/off
• customisable seat templates and seat allocationdetailed and customisable manifests / booking sheets
• agent and concierge ticket sales through online web portal
• complex commission calculations are automated (program in your contract rates)
• handles allotments for regular agents
• sell tickets to third-party products and services and manage payments, tax and commissions
• includes ticket designer, invoice/receipt designer and multiple ticket formats
• extensive in-built reporting and custom report writer (every report can be customised)
• online interface allows for booking by public, agents and staff call centre teams
• flexible reporting via email, excel, web browser and SMS/text messaging
• invoicing and general ledger reporting and integration with all accounting packages
• extensive security controls and audit trail

All of the features are delivered within the simple, easy-to-use CENTAMAN solution.  The system comes with comprehensive manuals and training program and 24x7x365 days customer support.

The ease and speed with which staff can make a booking will ensure that they can deliver the best customer service to your customers.  Implementing online ticketing to benefit your customers is done efficiently and effectively.  The flexible options for agent and concierge reservations including self-booking through the internet make it easy for them to sell and book your product in the way they prefer.

CENTAMAN has over 18 years experience in supplying and supporting solutions to all types of attractions.  The CENTAMAN solution is multi-lingual, compliant with local tax requirements and supported worldwide 24/7/365.  Check out our news and events pages to see recent success stories, download our PDF brochure or contact us to discuss your project or arrange a software demonstration.